POWERED BY AI · HIPAA-COMPLIANT

AI teammates that run on the systems you already use.

Routina layers AI teammates on top of your existing software — scheduling, EHRs, pharmacy systems, dispatch, billing. No migration. No lock-in. Built for healthcare. Open to any operation.

For
High-touch operations
Compliance
HIPAA · BAA available
Live in
2–4 weeks, EN / ES
Live cfo-assistant

CFO Assistant

Closing Q2 books for Warp Speed Solutions…
Reconciled 47 transactions in QBO 11:42
Flagged 3 anomalies for Adrian review 11:41
Powered by AI Open agent →
Live refill-coordinator

Refill Coordinator

Processing 28 refill requests across 3 pharmacies…
Approved 21 auto-refills, sent to PrimeRx 11:32
Flagged 4 needing prior auth 11:31
Notified Patients via SMS / WhatsApp 11:30
Powered by AI Open agent →
Live agent.rpm-monitor

RPM Monitor

Reviewing vitals for 48 enrolled patients…
Flagged Elevated BP for patient 2841 11:42
Synced Reading to Epic clinical chart 11:41
Powered by AI Open agent →
Live agent.dispatch

Dispatch Coordinator

Rerouting 3 stops for late cancellation…
Routed Driver 14 to MMM delivery (urgent) 11:38
Updated ETA via WhatsApp 11:37
Powered by AI Open agent →
Live agent.intake

Intake Coordinator

Processing new home care request from MMM plan member…
Ingested Intake from phone call, 6 min 11:32
Scheduled First visit Mon 9am 11:31
Notified Care coordinator via Slack 11:30
Powered by AI Open agent →

Trusted by healthcare operators, pharmacies, and logistics teams

The middleware thesis

Every other AI platform wants to replace your stack. We refuse to.

Migration is expensive. Ripping out the EHR, scheduling tool, or pharmacy system your team already knows costs more than the software it replaces — in training, downtime, and morale.

Lock-in is worse. Handing your operational data to a single AI vendor means the next pricing change, policy change, or outage happens to you, not with you.

And in healthcare, both are a compliance liability. Every data movement is another HIPAA surface. Every vendor is another BAA. Every black box is a line you'll have to defend in an audit.

Routina runs on top of what you already have.

How it works

Five steps. Zero migration.

Routina doesn't replace your systems. It reads from them, reasons across them, acts through them, and reports back — in a loop you control.

01

Connect

Routina reads from the systems you already run — EHRs, scheduling, pharmacy software, WMS, Slack, email, QBO. Read-only by default. You approve every write.

02

Understand

Our AI agents build context from your real operational data. Patient flows. Route density. Refill cycles. The actual patterns your team works inside every day.

03

Orchestrate

Agents coordinate across systems. An intake request becomes a scheduled visit, a routed driver, a billed encounter, a documented note — automatically, or with a human in the loop.

04

Act

Every action writes back to the source system. Your EHR stays the source of truth. Your team sees the result where they already work, not in another dashboard.

05

Audit

Every agent action is logged — inputs, reasoning, output, timestamp, override. Full audit trail, exportable, HIPAA-ready from day one.

Who we serve

Healthcare first. Open to any operation running complex coordination.

Primary focus HIPAA-compliant

Healthcare operators

Home care agencies, pharmacies, clinics, and health plans running intake, scheduling, routing, RPM, refill coordination, and documentation. Built inside a real healthcare operation — Flexio — serving Baxter, Smith & Nephew, MMM, and Puerto Rico's largest pharmacy and home care networks.

HIPAA-compliant BAA available Audit trails by default Role-based access

Pharmacy & home care networks

Refill orchestration, RPM, patient adherence, nurse dispatch, and compliance workflows. Integrates with PrimeRx, RedSail, and Outcomes.

Logistics & field services

Last-mile dispatch, route optimization, clinical logistics, and multi-stop coordination. Deployed at Baxter and Smith & Nephew transportation programs.

Any multi-step operation

If your team runs coordination across three or more systems and today relies on spreadsheets, phone calls, or tribal knowledge to hold it together — Routina fits.

The AI layer

You own the AI layer. Not a vendor.

Routina is built on state-of-the-art AI but the orchestration, the data, and the agent logic live in your environment. That means:

Model-portable. Swap the underlying model as the frontier moves. Your agents keep running.
Your data stays yours. Routina reads from your systems; we don't store what doesn't need storing.
Every action is explainable. Full reasoning trace on every agent decision. Exportable to your auditor.
HIPAA-ready infrastructure. Healthcare was our first customer profile, not a retrofit.
AI reasoning layer
Powered by AI (Claude, OpenAI, Routina LLM, Your LLM)
intake scheduling routing docs
Routina orchestration
Agent runtime · Memory · Policy engine · Audit logger
Your existing systems
Epic PrimeRx Slack QBO Twilio

Integrations

Connect to anything your operation runs on.

Routina integrates with the systems you already use — and any system we don't have yet, we add by simple request. No engineering team required.

Google
Google Workspace
Gmail, Calendar, Drive, Docs.
Productivity
Slack
Slack
Channels, DMs, notifications.
Communication
QuickBooks
QuickBooks
Invoices, bills, reconciliation.
Finance
Stripe
Stripe
Payments, subscriptions, payouts.
Finance
Notion
Notion
Databases, pages, knowledge base.
Productivity
Epic
Epic EHR
Patient records, encounters, orders.
EHR
Flexio
Flexio Logistics
Routing, dispatch, multi-stop delivery.
Logistics
Twilio
Twilio
SMS, voice, WhatsApp messaging.
Communication
WhatsApp
WATI
WhatsApp Business API, broadcasts, automations.
Communication
Standard Extensions
All Routina-managed extensions included on every plan — logistics, leasing CRM, ERP connectors, and more.
Included
New Extensions & External Apps
Don't see what you need? Request any app or external service. Most go live in days.
By request
Custom Integrations
Built to spec against your proprietary systems, internal APIs, or legacy infrastructure. Scoped and priced as a project.
Custom build

Don't see what you use? We add new integrations on request. Most are live in days, not weeks.

Request an integration

Running in production

Real deployments. Real numbers.

56
Enterprise customers in healthcare and logistics
100%
Agent actions with full audit trail
0
Data migrations required
24/7
Agent uptime across customer environments

Ready to run AI on your own stack?

Book a 30-minute working session. We'll map your systems and identify the first two teammates to deploy. No pitch deck.

Book a demo

HIPAA-compliant · BAA available · Built in Puerto Rico